Is AirAsia Disabled-Friendly Airline?

Is AirAsia Disabled-Friendly Airline? – source: FAQ

Answer: Yes, you can. We are a disabled-friendly airline. As comfort and safety is our top priority, there are only a limited number of seats available for guests with reduced mobility. To ensure we understand your needs, please check the “special assistance required” box during the booking process and inform our Call Centre at least 48 hours prior to departure.

In regard to seating, a guest who is on a wheelchair may purchase Pick A Seat at the time of booking; otherwise, the guest will be seated upon check-in at an available seat in accordance to our cabin safety standardsa

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