Delivered in partnership with IATA, this unique forum for travel industry stakeholders will focus on the end-to-end travel process from the passenger viewpoint, including Check-in, Baggage, Security, Immigration, Boarding and Arrivals, and assess how every aspect of the passenger experience on the ground can be improved.
The theme of the conference will be “Innovation to enhance the passenger experience on the ground” and among the leading organisations already confirmed to speak are American Airlines, Amtrak, Cathay Pacific, Vancouver Airport Authority, Southwest Airlines, Air Canada, Air France, United and WestJet.
Exclusive Announcements on the future passenger experience.
As well as the outstanding conference programme and exhibition of leading technologies and services that our delegates have come to expect from us, there will also be a range of exciting new additions. Travel industry stakeholders will exclusively launch their latest plans to improve the passenger experience, allowing delegates and journalists the chance to hear of the futuristic new initiatives the travelling public will experience in years to come.
Participants can also anticipate an IATA StB workshop, a tour of Vancouver International Airport to see the Airport Authority’s processes and systems in action, plus a Gala Evening and Welcome Reception, at which the inaugural Future Travel Experience Awards will also be held.