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Filipino-owned Business Process Outsourcing (BPO) Company

President Benigno S. Aquino III paid a visit to a Filipino-owned business process outsourcing (BPO) company as part of his two-day state visit to Vietnam which ends Wednesday.

The President arrived at the SPi Global headquarters at the 3rd floor of the De Tech Building along Pham Hung Road in this city’s Tu Liem district at around 9:30 a.m.

He was accompanied by Foreign Affairs Secretary Alberto Romulo, Trade Secretary Gregory Domingo, Finance Secretary Cesar Purisima, PMS head Julia Abad, CHED chair Patricia Licuanan, Defense Secretary Voltaire Gazmin and Presidential Communications Development and Strategic Planning Office Secretary Ramon Carandang.

SPi vice president Patricia Bales briefed the President on the operations of the company, one of the world’s largest and most diversified BPO companies in the industry.

SPi Global is a leading full-service BPO provider with offices and facilities in 24 locations in North America, Europe and Asia.

Its employee base of 14,000 help deliver a wide range of Knowledge Process, Customer Relationship Management and Health Information solutions to diversified markets including financial, healthcare, legal and publishing services to its 500 company-clients worldwide.

Founded in Manila in 1980, SPi Global started out as SPi Technologies and offered content outsourcing services to Fortune 500 companies.

In July 2006, ePLDT, a wholly-owned subsidiary of the Philippine Long Distance Telephone Company acquired 100 percent share of SPi Technologies. It then created the legal entity SPi Global Holding, Inc. under which two operating entities: SPi Technologies, Inc. and ePLDT Ventus, Inc. were integrated.

Bales said SPi remains committed to spurring regional trade and investment and spreading the Filipino spirit of excellence and pride across Asia, particularly in Southeast Asian.

“Through our people, services and innovation, we hope to contribute to nation-building, economic growth, regional prosperity and global competitiveness,” Bales reported.

After the short presentation, the President was given a brief tour of the company’s work area and was shown the various work loads of its employees by SPi director Li Thi Deu Linh.

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