BMW of North America, LLC today announced its annual Center of Excellence honors, awarded to the top performing dealerships in the U.S. Thirty-two of the 338 BMW dealers nationwide achieved “2011 Center of Excellence” status based on high customer satisfaction, outstanding brand representation, operational excellence and profitability.
Chapman BMW of Camelback, Arizona was one of the dealerships driven to perform this year – picking up their 1st “Center of Excellence” award. Chapman BMW has proved their sales leadership while achieving one of the highest levels of customer satisfaction among BMW Centers in the past year.
“The Center of Excellence program rewards the BMW Dealers who excel in their key business metrics,” said Peter Miles, Executive Vice President of Operations, BMW of North America, LLC. “This year’s 32 winners are the ultimate performers who represent the best of the BMW brand and we are proud to have them representing the brand.”